Response 36172656

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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Comments
I believe that the current Care Standards consider Human Rights and reflect this.

2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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2d. Do you think general standards should set out essential requirements and aspirational elements?

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2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

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3a. What are your views on how standards should be written?

What are your views on how standards should be written?
I feel these should be written in a way that are service user accessible and easy to understand and follow as key principals and minimum statards that people usinf services can expect and that staff can base best practice on. I feel these need to be clearly defined and not open to interpretation.

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?
I feel these should be set out clearly and in an easy to follow format such as a guide through the care process from begining to end using short, sharp statements.

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?
I feel we need to consider these services and the role of regulation in services that are not currently registered such as some homeless accomodation (homeless bed & breakfast accomodation) and support services. It is essential these services work within the perimeters of good quality care.

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.
I feel that the impact of changing the National Care Standards will have a positive effect for service users but I feel this needs to be well publicised and training offered for all to become familiar with the new standards to use and apply these effectively and consistently.

5b. Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.

Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.
I feel there would be an initial increased cost due o publication and training but managed effectively would have an longer term impact of cost saving and improvd outcomes for all.

6. Please tell us if there is anything else you wish us to consider in the review of the National Care Standards that is not covered eleswhere in the consultation paper.

Please tell us anything else about the NCS.
We need to consider these being developed in different formats to ensure these are accessible to all.