Response 416382494

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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Yes
No
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2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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Comments
In some cases the standards needs to be applied in a certain way for early years or Playwork! One size doesn't fit all!

2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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Yes
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Comments
Not sure although a good idea people can find ways around standards if they are too vague or ambiguous!

2d. Do you think general standards should set out essential requirements and aspirational elements?

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Yes
No
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2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

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3a. What are your views on how standards should be written?

What are your views on how standards should be written?
Should combine both to ensure fit for purpose!

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?
Most users do not understand what is expected as have nothing to compare against and rely on the setting to make these happen!

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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No
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4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?
Make everyone and each setting who provide care required to meet standards to ensure the wealth fare of all users and families.

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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No
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Comments
Standards can be met in many ways and so needs to show how these should be met in all situations.

5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.
There are many changes being made and settings cannot catch up on all of these before they are being changed again!! Give time to embed and consolidate

5b. Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.

Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.
Changes to paperwork, more time for staff to undertake and relearn new requirements

6. Please tell us if there is anything else you wish us to consider in the review of the National Care Standards that is not covered eleswhere in the consultation paper.

Please tell us anything else about the NCS.
I feel there are still too many variations between settings and inspections! Some settings do not fully understand the standards as they are now and making chances before these existing standards are set will lead to confusion. All staff do not necessarily understand what is expected of then or the setting nor do users if they have nothing to use as a benchmark. Settings have variety of grades at the moment and are still not sure how to make improvements! I train staff on meeting the care standards and how to improve the service and still find staff ( not managers usually) have not even read the document let along know and understand the impact they have on practice and the service.