Response 76222506

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Information about you

Contact details and publishing consent:

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Individual
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Your Care at Home Ltd.
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33 Mayfield Crescent Howwood Renfrewshire
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PA9 1BL
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Community organisation
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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Ticked Yes
No
Don't know

2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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No
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2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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No
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2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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Yes
Ticked No
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Comments
I feel these headings have a 'jargon' sound to them. There should be more emphasis on the individual having 'control' of the services they receive and having a choice in how they receive service. To me, using professional jargon does not promote an inclusive approach to those using services.

2d. Do you think general standards should set out essential requirements and aspirational elements?

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Yes
Ticked No
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Comments
I think the approach should focus on the individual having the power in a care relationship. To date the care culture is still - fit in with the service and accept what you are given. To me, this does not sit with the provision of 'self directed support'

2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

Comments
Having some involvement in the past of developing a single shared assessment tool for both health and social care, I would say the more you try and include additional specifics, the less robust the overall outcome becomes.

3a. What are your views on how standards should be written?

What are your views on how standards should be written?
Personally I would advocate for statements of the rights and entitlements of people using services. I feel this ensures the people using services become confident in their position in the power balance between themselves and service providers.

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?
I think the rights and entitlements of people using services should be highlighted first with the responsibilities of the service providers being almost a tick list that can be used as a reference guide when engaging with service providers.

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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Ticked Yes
No
Don't know
Comments
This would give those using services the support in ensuring the standards are adhered to.

4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?
Unsure what those services would be however, if they are services that should comply with the standards should they not be regulated?

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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Yes
Ticked No
Don't know
Comments
I believe those using services should develop the standards.

5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.
The more power people using services have, the more positive an impact it will have on the quality of their lives . It should also drive up the quality of service provision.