Response 792715363

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Information about you

Contact details and publishing consent:

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Gill
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Brown
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(INDIVIDUALS ONLY) Are you:

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Person who uses/used a health or care service
Family carer of someone who uses/used a health or care service
Ticked Professional working in health, social care and/or education
Member of the public with a general interest
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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Comments
Also with an understanding of the requirement to deliver services safely I.e If there are complex moving and handling issues we have to also protect the carers

2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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Comments
With integration using limited resources more effectively means cared could work across services so this makes perfect sense

2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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Comments
Again as above

2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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Comments
There are a few things that are specific to each service such as medication

2d. Do you think general standards should set out essential requirements and aspirational elements?

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2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

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Comments
With integration now need to look at how we work with health colleagues, how the standards affect and reflect this.What is their requiement in this if they are not registered in the same way. If we are developing a care at home bank with mixed staff some from health some from social care. How will this work?

3a. What are your views on how standards should be written?

What are your views on how standards should be written?
I agree it should be a combination of both

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?
Perhaps set out as a commitment by the service but with added information about the responsibility of the service and the safety of people working in the service and sometimes there may need to be a compromise. I think we need to change the public perception of services And responsibility taken by both parties

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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No
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Comments
I think there should be more consultation between care inspectorate and services to encourage improvement through discussion and understanding from both parties. It also should be integral pArt of improving services and understanding not a feared experience

4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?
Discussion on how integration is working what and who are delivering services and then have a clear understanding of how these services can be monitored and ensure they are meeting the required standards

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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No
Don't know

5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.
I feel as we are developing services in a different way health colleagues don't have the same understanding about the CI and I feel people delivering services across services will or could slip through the net

5b. Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.

Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.
If we can use resources more effectively this will potentially reduce downtime and overtime incurred by careers being asked to work extra when staff may already be available in the districts

6. Please tell us if there is anything else you wish us to consider in the review of the National Care Standards that is not covered eleswhere in the consultation paper.

Please tell us anything else about the NCS.
I feel the NCS should be adhered to by all staff who deliver services in their particular area whether health or social care staff