National Care Standards Review - Scottish Government

Response 851694856

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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Yes

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2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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Yes

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2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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Yes

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2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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Yes

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2d. Do you think general standards should set out essential requirements and aspirational elements?

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Yes

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2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

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Yes

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Comments

This would depend on the person if only needs medication help then yes but if this is bacause the person is confused and cannot manage other aspects of life then needs to be assessed. I know with my eledrly parents it hard to know which medication they are meant to take and this then keeps changing but a regular three monthly check or letter stating medication would bve helpful for family members so can monitor this as not always able to go to the doctor as working.

3a. What are your views on how standards should be written?

I think core standards should be adhered to and other could be about best promoting best standards

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

It should be in simple form and take into account the holistic view of the patient and the family. However needs to be workable and monitored . Help and advice given at the begining with different types of options looked at .

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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Yes

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Comments

Yes as long as fair and take account of the issues going on as can be picky rather than over all and they should maybe be graded differently . For example may have shortage of staff the day inspector comes in but if the patinets are still being cared for in a loving enviroment then this would grade higher as the ethos and caring most important.

4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

I think most services will have to adhere to some standards but where this canbe difficult if disagreement on level of care needed and who does this assessment and how much does family get to contribute to this.

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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Yes

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Comments

I think good to get a mixture of families and patients, staff and services involved in the process but also needs to be workable and finacialy viable as difficult to get caring staff for the minuim wage.

5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

This can be good and bad. If pateint refuses medication as does not understand the damage and the family want them to have medication then left in catch 22 situation . General cre standard great idea and families can then have a base line of how wel services are doing and a complaints procedure to follow. Given the recent spate of violence against patients then I would be in favout of haveing cameras installed in care homes and this could be monitored by outside agencies.

5b. Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.

Unsure but if this cuts down paper work and support the agency to review how they operate and have advisors that help them improve services and highlights good practice instead of bad practice then great. Maybe we can then pay staff in some sectors more.

6. Please tell us if there is anything else you wish us to consider in the review of the National Care Standards that is not covered eleswhere in the consultation paper.

I think national standared good idea and across services so everybody accoutable. This include in own homes as well as feel that old peopel getting mimuim of care and this is timed to 15 minutes per visit but forget about the socils interaction wiht the elderly and also looking at ways that family could maybe take time offf work ot look after elerly person but still get a reasonable payment for this and not have to go onto benifits as parent s get elderly. Work place to support of care od elderly parents that might need help to go to appointments or help at home might help.