Response 870805043

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Questions

1. Do you think that the new National Care Standards should be grounded in human rights?

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Comments
This is a good starting point for the empowerment of people thus reducing the likelihood of abuse. They must be broken down to direct people who use services to on what they should expect.

2a. Do you agree that overarching quality standards should be developed for all health and social care in Scotland?

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Comments
Right now there is a difference in the quality of the care between the social care and the health services, with social care being seen as the poor relation but with the health service causing the most damage. Being judged against the same standards, which the population would be aware of, would give an even playing field and allow the prioritising of funding and support for failing services.

2b. Do you agree that the overarching quality standards should set out essential requirements based on human rights?

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Comments
as in number one this is a good document to follow but needs to be broken down to bite size chunks.

2c. Do you agree that the current National Care Standards should be streamlined and a set of general standards developed that would sit below the overarching standards and apply to all services?

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Comments
The present different sets of NCS are exactly the same in some areas. Having a small set which specifically aims to improve the outcomes for service users in an specific area, would help services to identify and address genuine areas for development.

2d. Do you think general standards should set out essential requirements and aspirational elements?

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Comments
The NCS must be aspirational and the streamlined standards could be the focus of this. Best practice in each speciality should be sought so that Human Rights are not just up held but celebrated for all receiving services in Scotland.

2e. Do you agree that a suite of specific standards are developed for particular aspects of care, circumstances or need?

Comments
They must be outcomes based. They must be focused on the person and not the service. They must be aspirational but fully achievable for some service users and partly achievable by many. e.g. Do not expect every care home to have Tea making facilities in some bedrooms. But do expect a risk assessment in place to explain why it is not suitable for that home. This should not be a negative at inspection as I supports that care homes residents at that time, safely.

3a. What are your views on how standards should be written?

What are your views on how standards should be written?
I think it should be written as a statement of the rights of the resident using the service. The Human Rights Act is an aspiration in itself for some countries. We should not be promising we will adhere to it we should be informing people of what it is and let them decide if their service is adhering to it or failing.

3b. What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?

What are your views on the example of how the rights and entitlements of people using services and the responsibilities of service providers could be set out?
cant see this

4a. Do you think the Care Inspectorate and Healthcare Improvement Scotland should hold services they regulate to account for meeting the proposed overarching standards, the general standards and the suite of specific standards?

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No
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Comments
The standards will be the directive documents which the care inspectors consistently refer to which standardises their inspections and help to lead to improvements in outcomes for service users.

4b. How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?

How should we ensure that services not regulated by the Care Inspectorate and Health Improvement Scotland comply with the new standards?
it could be set as aspirational to be used on their company advertising or a certificate of merit.

4c. We suggest that the Care Inspectorate and Healthcare Improvement Scotland, consulting with others, should develop the suite of specific standards. Do you agree with this?

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Ticked Yes
No
Don't know

5a. Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.

Please tell us about any potential impacts, either positive or negative, you feel any of the proposals set out in this consultation paper may have on particular groups of people, with reference to the ‘protected characteristics’ listed above.
nil just get people from all areas for an opinion to get as many ideas.

5b. Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.

Please tell us about any potential costs or savings that may occur as a result of the proposals set out in this consultation paper and any increase or reduction in the burden of regulation for any sector. Please be as specific as possible.
this will make no financial difference.

6. Please tell us if there is anything else you wish us to consider in the review of the National Care Standards that is not covered eleswhere in the consultation paper.

Please tell us anything else about the NCS.
nil