As the consultation document states, hate crimes which occur online are subject to the same laws that would apply had the crime occurred in person. As such, we do not believe that the legislation is the issue; rather, the problem lies not in the legislation (at least in a race equality context), but in the manner in which such crime is reported, investigated, and prosecuted. There are notable challenges associated with the anonymity of some forms of media (and proving the identity of the perpetrator in these instances) and the vast scale of the use of social media.
To effectively tackle this problem, additional training for police may be needed, alongside a change in distribution of resources to adequately investigate cases. The role of social media platforms providers and online media sources must also be considered further.
As such, CRER is supportive of a three-pronged approach to the issue: 1) educating the public about what is illegal online behaviour, 2) increasing resources to effectively prosecute individuals, and 3) increasing regulation of social media companies. One of these on their own will not be sufficient to tackle the issue.
The public must understand better what is considered illegal activity, and what actions to take when this is encountered. It is unfair to place the burden of tackling online hate solely with police and prosecutors, but cases must still be brought forward not only to offer justice to victims, but to demonstrate the unacceptable nature of such activity. And, as the scope of the problem is too large to be dealt with solely by the Scottish criminal justice system, significant deliberation must be given to the role of social media providers going forward. This review should call for specific work to be taken forward on the feasibility of regulating social media providers.
However, we again stress that not all hate speech is hate crime. The use of bigoted or prejudiced language in itself, for example, should not automatically violate hate crime law. However, if the language was used in a way which would likely cause fear and alarm, such as threats of violence or promotion of public disorder, this would likely constitute a crime. This distinction must be made clear, and resources should be allocated to the most serious of offences.