Planning with People: Community engagement and participation guidance - service user questionnaire

Overview

Did you know that people living in Scotland have the right to get involved in the design and delivery of new health or social care services, and to comment on changes to existing services? 

When it comes to designing or making changes to these services, it is important that NHS Boards, Health and Social Care Partnerships and Local Authorities listen to the views of people who might use them. The process of finding out your views is called community engagement. 

In March 2021, the Scottish Government and COSLA published jointly Planning with People: Community engagement and participation guidance. The guidance encourages collaboration between NHS Boards, Integration Joint Boards and Local Authorities. It also sets out how people and communities can expect to engage with these organisations. 

It is important that ‘Planning with People’ remains relevant, therefore, by sharing your views and opinions, you will help to improve the engagement process by providing essential feedback on your personal experiences.

You do not need to read ‘Planning with People’ to take part in the questionnaire, but we would encourage you to look at the guidance if you would like to find out more about engagement.   

We are grateful to Healthcare Improvement Scotland – Community Engagement for supporting the design of this questionnaire.