Draft Order to revise the procedures for complaints about social work

Closed 14 Dec 2015

Opened 29 Sep 2015

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Consultation on Draft Order to Amend the Scottish Public Services Ombudsman Act 2002

This consultation seeks your views on the draft Order to amend the Scottish Public Services Ombudsman Act 2002 to allow the Scottish Public Services Ombudsman (“the SPSO”) to investigate complaints in relation to the substance of social work decisions. The draft order also amends the Public Services Reform (Scotland) Act 2010 in relation to the sharing of information by the Care Inspectorate with the SPSO; and amends the Social Work (Scotland) Act 1968 to abolish the existing system of local authority social work complaints and allow a model complaints handling procedure prepared by the SPSO to be introduced.


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  • Children and Families
  • Communities and Third Sector
  • Equality, Welfare and Rights
  • Health and Social Care