Adult Disability Payment Review: consultation

Closes 23 Aug 2024

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Section 1 – Take-up of Adult Disability Payment

The following questions will ask about methods to increase take-up and awareness of Adult Disability Payment as set out in Section 1 of the Consultation Paper.

What is take-up?

Take-up is a measure of how many people who are eligible for a benefit actually get the benefit.

Existing strategies for improving take-up across all Scottish Government benefits include:

  • a range of marketing and engagement activities to increase awareness and support people to apply
  • the use of research to identify who the Scottish Government wants to reach and ensure that it uses the right methods to reach those people
  • continued funding of the Independent Advocacy Service
  • use of Social Security Scotland’s Local Delivery service
  • the opening of Social Security Scotland’s Dundee office to the public.
1. How effective do you think the following methods could be at helping people to find out about Adult Disability Payment?

The Social Security Scotland Charter specifically states that the Scottish Government will ensure as many people as possible get the benefits they are entitled to. This includes making a particular effort to reach people who are most likely to be excluded.

Advertisements for Adult Disability Payment (television, social media/online, newspapers etc).

Working with organisations like charities to inform those who use their services about Adult Disability Payment.

Running events within communities to inform people about Adult Disability Payment.

2. Do you think there is anything else that could be done to encourage people to apply for Adult Disability Payment?