Adult Disability Payment Review: consultation

Closes 23 Aug 2024

Section 8 – Re-determinations

The following question asks about re-determinations for Adult Disability Payment as set out in Section 8 of the Consultation Paper.

What is a re-determination?

People who get a decision about Adult Disability Payment have the right to ask Social Security Scotland to look again at the decision if they disagree with it.

This is called a re-determination and the decision will be looked at again by a different team in Social Security Scotland.

People have 42 calendar days to ask for a re-determination, as some people may need longer to get advice and support with the process. Social Security Scotland can accept a late redetermination request, up to a maximum of one year late, if there is a good reason for it.

The re-determination process involves completing and submitting an online or paper form and returning it to Social Security Scotland.

Social Security Scotland has 56 calendar days to make a new decision once it has received a re-determination request.

In Scotland, a person has the right to appeal directly to the First-Tier Tribunal for Scotland’s Social Security Chamber if Social Security Scotland does not complete the re-determination process within 56 calendar days. If Social Security Scotland does not change the original decision, the person can appeal this decision at a tribunal.

During the re-determination process or appeal, short-term assistance is available where a person’s existing entitlement has been reduced or stopped.

Short-term assistance is a temporary payment which tops up the amount a person is paid to ensure they continue to receive the same amount of money they were getting (even if their entitlement to Adult Disability Payment has ended). This does not need to be paid back.

16. Have you ever asked for a decision on an Adult Disability Payment application to be looked at again through the re-determination process?

If you said "no", please jump to Section 9.

If you said “yes”:

Do you feel that you were treated with dignity, fairness and respect?

If you said "yes", did you receive regular updates about what was happening?