Call for Evidence for the Independent Review of Adult Disability Payment

Closes 23 Aug 2024

Impact of Processing Times

7. Thinking about the time it takes to decide about whether someone gets Adult Disability Payment:

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The term 'seldom-heard groups' refers to under-represented people who face barriers in engaging with others. Examples of people who may be considered as having seldom-heard voices include:

  • people experiencing homelessness
  • people whose first language is not English
  • people experiencing domestic violence
  • people living in rural or island communities
  • people with learning difficulties
  • carers
  • lone parents
  • refugees and asylum seekers
  • LGBTI people
  • ethnic minority groups.