The term 'seldom-heard groups' refers to under-represented people who face barriers in engaging with others. Examples of people who may be considered as having seldom-heard voices include:
- people experiencing homelessness
- people whose first language is not English
- people experiencing domestic violence
- people living in rural or island communities
- people with learning difficulties
- carers
- lone parents
- refugees and asylum seekers
- LGBTI people
- ethnic minority groups.