Membership of the National Smart Ticketing Advisory Board

Closed 13 Oct 2021

Opened 10 Aug 2021


Smart ticketing is an important element of a modern public transport system and is increasingly prevalent in major cities in the UK and in countries around the world.  During 2017, Transport Scotland sought the views of stakeholders and the wider public through a consultation into various aspects of smart ticketing, such as the scope of smart ticketing schemes, what forms of transport should be included and what arrangements should be in place to oversee the development of smart ticketing in Scotland.  Most respondents thought that a consistent smart payment option would encourage the use of public transport and highlighted the convenience of not having to use cash.

Respondents also felt that Transport Scotland should establish a single governance group so that the technology implemented across Scotland for smart ticketing schemes is controlled.  They also felt that this group should be establishe d formally and be supported by legislation.  These views were informed the development of the Transport (Scotland) Act 2019.

During the development of the Transport (Scotland) Act 2019, consideration was given as to how a formal governance body for smart ticketing should be established and what role Scottish Ministers should play.  It was decided that a formally constituted body, supported by legislation, would allow Ministers to set out their expections for the group, such as membership, frequency of meetings and what the outputs should be.  Therefore, the legislation gives Scottish Ministers the power to establish an advisory board be known as the National Smart Ticketing Advisory Board (NSTAB).

Read the consultation paper.

Why your views matter

The legislation outlined above requires Scottish Ministers to consult with a range of stakeholders, as well as any other interested parties, before the National Smart Ticketing Advisory Board can be established.  In particular, it requires consultation on membership (including appointment, removal and replacement of members), remuneration of members and the process through which the Board makes decisions.  The purpose of this consultation is therefore to fulfil this requirement, as well as providing an insight into the views of a wide range of stakeholders, partners and others. 

What happens next

The findings from this consultation will be used to develop the legislation that supports the National Smart Ticketing Advisory Board.  Depending on the findings, there may be further engagement with stakeholders during the course of late 2021/ early 2022.


  • Transport