Northern Isles Ferry Services 4

Closes 13 Oct 2025

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Capacity and demand

During 2025 and 2026 we will be carrying out a Community Needs Assessment. This project will provide evidence and ferry service options for the future Northern Isles Ferry Services (NIFS4) contract, as well as for planned capital investments in vessels and port.

1a. Overnight accommodation on ferry services consists of different types of options. If you have used overnight accommodation on a service, please provide your views on overnight cabins.
1b. Overnight accommodation on ferry services consists of different types of options. If you have used overnight accommodation on a service, please provide your views on overnight pods.
1c. Overnight accommodation on ferry services consists of different types of options. If you have used overnight accommodation on a service, please provide your views on overnight reclining or standard seats.
2. Do you agree with the idea to implement a late cancellation fee for pre-booked tickets, in order to incentivise customers to cancel bookings with reasonable notice so that spaces can be made available to others?

On occasion, vessels showing as fully booked sail with empty spaces because some booked cars, lorries and/or cabin users do not show or fail to cancel.