The Scottish Bus Open Data Consultation

Closes 21 Jun 2025

6B Data standards - fares and ticket information

As fares information is not currently mandatory in Scotland, only certain operators currently share this information. Traveline Scotland also converts a small number of proprietary data formats from Electronic Ticket Machines to an in-house standard for use in the passenger information system. This is not an automated process, and while the fares data that is currently supplied is of good quality, it is not in a consistent format which creates inefficiency in data transformation. Traveline Scotland is adopting NeTEx for fares data in Scotland and we expect from discussions with industry that operators will begin to voluntarily provide fares data in this standard.

Operators will shortly have a statutory responsibility to make fares information available in an open format, in the open data repository. Third parties may assist operators with complying with this duty, but compliance will be the responsibility of operators.

We propose to require data to be submitted in the NetEx standard. This would align with the Department for Transport’s approach, providing cross-border consistency. We also propose that fares information be phased in over time, with simple ticket information brought in first, followed by complex ticket information, in order to give bus operators a reasonable period to put the necessary systems in place.

31. To align with the fares standards in England and Wales, we propose to require the use of the NetEx data standard. Do you agree or disagree with this preferred standard?
32. What barriers, if any, do you foresee if legislation requires Scottish bus operators to provide information in this format?
33. From the point of view of a data user, what standard(s) should data be provided in from the data hub for data consumers?