Response 886138693

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Questions

3. How do you think AI could benefit Scotland’s people, and how do we ensure that the benefits are shared and no-one is left behind?

How do you think AI could benefit Scotland’s people, and how do we ensure that the benefits are shared and no-one is left behind?
Scotland is a strong location for call centre services. How are, the world has moved on in this pandemic and people want to message rather than call. And agents don’t want to make voice calls at home with all the ditmatractions and lack of conversation privacy.

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Raj Dosanjh

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LivePerson