Energy Consumers Commission 2021/2022 Project Plan: Consultation

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Closes 19 Mar 2021

Themes of the Energy Consumers Commission

In order to advocate on behalf of Scottish energy consumers and address the key challenges and opportunities they face, we incorporate a broad range of views and take a whole system approach, using a wide definition of the energy system – including consumer interactions with networks and challenges outside of the regulated energy markets.

The key themes of focus for the our project work are

  • Energy Debt
  • Best Practice and Customer Service
  • Improving Outcomes for Vulnerable Consumers
  • Engagement with Decarbonisation
1. Do the Energy Consumers Commission’s themes remain relevant in 2021/2022?