Response 611223020

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Water resource planning

1. Do you agree that Scotland needs to set out a plan to manage our water resources, for now and into the future?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

2. To what extent do you agree that taking a national view of catchment risks will help better protect drinking water sources from pollutants?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

Drinking water

3. To what extent do you agree or disagree that everyone in Scotland needs to use less drinking water?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

4. How do you think people and businesses could use less drinking water?

Please give us your views.
The use of smart meter technology to identify and repair leaks quicker.

5. Would you like to know how much water you use in your home?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

6. Would you seek to reduce your water usage if this avoids building expensive new reservoirs and water treatment works?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

7. Would you know where to find information on using less water?

Please give us your views.
Scottish Water Web site

8. To what extent do you agree or disagree that the process for responding to water shortages should be changed so that appropriate action can be taken as soon as it is needed?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

9. To what extent do you agree or disagree that all of Scotland’s plumbing should be made lead-free?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

10. Would you know where to get information on how to ensure that your pipes are not affecting your drinking water?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

11. Do you agree that all drinking water supplies, regardless of size or ownership, should be tested and inspected to ensure that drinking water is safe?

Please select one item
Radio button: Unticked Strongly agree
Radio button: Ticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

Drainage of rainwater

14. Who do you think has a role in changing how we manage rainwater in Scotland to adapt to the impacts of climate change? (Please select all that apply).

Please select all that apply
Checkbox: Unticked Individuals
Checkbox: Unticked Homeowners
Checkbox: Unticked Businesses
Checkbox: Ticked Scottish Government
Checkbox: Ticked Scottish Water
Checkbox: Ticked Local Authorities
Checkbox: Ticked Scottish Environment Protection Agency (SEPA)
Checkbox: Unticked Land owners
Checkbox: Unticked Farmers
Checkbox: Ticked House builders
Checkbox: Unticked Community groups

15. To what extent do you agree that you/your organisation have/has a role in changing how we manage rainwater in communities to adapt to the impacts of climate change?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

16. What would you/your organisation be willing to do in your home/property to manage rainwater differently?

Please give us your views.
Harvesting of rain water

17. Would you know where to find information on how to best manage rainwater in your property?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

18. To what extent do you agree that there is a need to plan, build, maintain and make room for drainage infrastructure to better manage rainwater in our villages, towns and cities?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

19. What should Scotland’s drainage systems look like in the future?

Please select one item
Radio button: Unticked Grey infrastructure only (drains, pipes, tanks)
Radio button: Unticked Blue-green infrastructure (rain gardens, green roofs, SUDS ponds, basins, wetlands, swales, etc)
Radio button: Ticked A combination of both grey and blue-green infrastructure

Wastewater collection and treatment

21. Should investment be prioritised to address overflows that have a negative impact in the environment?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

22. To what extent do you agree or disagree that more should be done to stop items being disposed of down toilets or drains?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked disagree
Radio button: Unticked Strongly disagree

24. It is already an offence for non-household properties to discharge fats, oils and greases to the sewer. Do you agree that offences should be extended to:

include other pollutants, and specifically plastic? Yes Radio button: Checked Yes include other pollutants, and specifically plastic? No Radio button: Not checked No
extend the offence to household premises? Yes Radio button: Checked Yes extend the offence to household premises? No Radio button: Not checked No

25. We currently undertake some monitoring of pollutants, do you agree that we should extend our monitoring of wastewater to look for new pollutants, and monitor pathogens in the community?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

26. Do you agree that resource recovery is something that Scottish Water should be undertaking?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

27. To what extent do you agree that Scottish Water should be able to use the money it receives from customer charges to invest in resource recovery hubs?

Please select one item
Radio button: Unticked Strongly agree
Radio button: Ticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

28. Do you agree that all wastewater treatment systems, regardless of size or ownership, should be tested and inspected to ensure that they do not impact negatively on the environment?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

30. Do you think that owners of existing private wastewater systems should be required to connect to the public system where connection is possible, beneficial and not expensive?

Please select one item
Radio button: Ticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

Paying for services

32. To what extent do you agree that changing our behaviours is essential to limit charge rises?

Please select one item
Radio button: Unticked Strongly agree
Radio button: Ticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Unticked Disagree
Radio button: Unticked Strongly disagree

33. Do you agree that we should recognise that there are three services (water, wastewater and drainage)?

Please select one item
Radio button: Ticked Yes
Radio button: Unticked No

34. Do you agree that using Council Tax Bands is the fairest way to charge for services used by households?

Please select one item
Radio button: Unticked Yes
Radio button: Ticked No
Please give us your views.
Installation of domestic water meters would be fairest as home owners would pay for what the actually use. This would also lead to behaviour changes and less water being wasted.

35. In your view, how do we incentivise households/businesses to reduce water usage to levels that are sustainable for Scotland?

Please give us your views.
As per above.

36. In your view, how could we incentivise households/businesses to manage rainwater differently to reduce rainwater entering the sewer system to levels that is sustainable for Scotland?

Please give us your views.
By offering a reduction is waste water charges.

37. To what extent do you agree that all households and businesses should pay for roads to be drained?

Please select one item
Radio button: Unticked Strongly agree
Radio button: Unticked Agree
Radio button: Unticked Neither agree nor disagree
Radio button: Ticked Disagree
Radio button: Unticked Strongly disagree

About you

3. Are you responding as an individual or an organisation?

Please select one item
(Required)
Radio button: Ticked Individual
Radio button: Unticked Organisation

4. What is your organisation?

Organisation
Scottish Water Horizons