Response 437140731

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Theme 1 - A person centred approach

1. How can we ensure that people with lived and living experience of care and support services are able/supported to contribute to inspection, scrutiny and regulation processes?

Please give us your views
By asking them and making it as comfortable and easy for them to participate as possible. Also ask family members, carers, friends who have been involved in a persons care and support.

Theme 2 - What needs to be inspected, scrutinised and regulated

2. . Do you feel there are services that are not currently subject to inspection, scrutiny and regulation that should be?

Please select one item
Yes
No
Not sure

Theme 3 - How should inspection scrutiny and regulation be carried out

3. Would a system work where the same regulator inspected all services?

Please select one item
Yes
No
Not sure

3a. If yes, why? And if no, why not?

Please give us your views
the number of services that will be included in the NCS is high and therefore to ask 1 regulator to inspect and scrutinise them all it too big an ask. potentially having one regulator with several specialist areas within the structure could work but this would need to ensure that all regulated services are covered.

4. Should there be different regulators for inspection (the organisation that looks at how things are working) and improvement (the organisation that supports things getting better)?

Please select one item
Yes
No
Not sure

4a. If yes, why? If no, why not?

Please give us your views
Improvement should always be taking place - not only as a result of inspection. following inspection clear improvement planning should take place and support arranged to progress this.

5. How can we ensure that regulation and inspection processes are underpinned by a commitment to improving services?

Please give us your views
follow through of improvement planning.

6. Should regulation, inspection and scrutiny have an emphasis on services continually improving? What might that look like?

Please give us your views
yes - understanding the reason for improvement by tracking self evaluation/internal audit and learning. looking at the 'so what' of audit and findings from reviews etc and filtering that into operational practice.

7. What should happen if something goes wrong in a service?

Please give us your views
support is provided, learning takes place and is shared, improvement is progressed

8. Who should be responsible for making improvements to services?

Please give us your views
the services

9. How do we make sure regulatory bodies are doing a good job?

Please give us your views
good question
not sure

Theme 4 - How will we know systems are working

10. How can we ensure that people and their families who require care and support, have the information they need about how providers are performing to support their decisions about care and support?

Please give us your views
the current grading system and inspection reports work well in relation to this

11. What information might that be?

Please give us your views
inspections should be gauged against something familiar to the general public like health and care standards, human rights

12. How we can make data collection and sharing better?

Please give us your views
anything with a strong definition is easier to track and count, keep interpretation tight in key items while still allowing room for local flex.

About you

Are you responding as an individual or an organisation?

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(Required)
Individual
Organisation

What is your organisation?

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