Legal aid has the user voice at its centre
The Review recommends the voice and interest of the user be at the centre of the legal aid system. Do you agree?
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Yes
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No
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How desirable are each of the following ways of embedding the user voice and experience into the design and delivery of a legal aid service, on a scale of 1 – 5 (1 being very undesirable and 5 being very desirable).
| 1. Direct engagement through enhanced approaches to quality assurance 1 Radio button: Not checked 1 | 1. Direct engagement through enhanced approaches to quality assurance 2 Radio button: Not checked 2 | 1. Direct engagement through enhanced approaches to quality assurance 3 Radio button: Checked 3 | 1. Direct engagement through enhanced approaches to quality assurance 4 Radio button: Not checked 4 | 1. Direct engagement through enhanced approaches to quality assurance 5 Radio button: Not checked 5 |
| 2. Indirect engagement through consumer panels 1 Radio button: Not checked 1 | 2. Indirect engagement through consumer panels 2 Radio button: Not checked 2 | 2. Indirect engagement through consumer panels 3 Radio button: Checked 3 | 2. Indirect engagement through consumer panels 4 Radio button: Not checked 4 | 2. Indirect engagement through consumer panels 5 Radio button: Not checked 5 |
| 3. Collaborative engagement by connectivity across the publicly funded legal assistance landscape. 1 Radio button: Not checked 1 | 3. Collaborative engagement by connectivity across the publicly funded legal assistance landscape. 2 Radio button: Not checked 2 | 3. Collaborative engagement by connectivity across the publicly funded legal assistance landscape. 3 Radio button: Checked 3 | 3. Collaborative engagement by connectivity across the publicly funded legal assistance landscape. 4 Radio button: Not checked 4 | 3. Collaborative engagement by connectivity across the publicly funded legal assistance landscape. 5 Radio button: Not checked 5 |
Partnership working and Community Planning Partnerships (CPPs) help provide local context to user needs. Would you support placing duties on a prescribed list of public sector organisations, to work together in order to help CPPs achieve their goals?
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Yes
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No
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Legal aid has flexibility to address and adapt to user need
The Scottish Government supports the recommendation in the Review that provision by publicly-funded private solicitors should continue. Do you consider that there are ways in which the mixed model can be strengthened?
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Yes
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No
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Are there specific areas of law, eg domestic violence or disability issues, that the current judicare funding arrangements are serving less well?
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Yes
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No
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Are there specific areas of law that might benefit from a more targeted approach to funding solicitor services?
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Yes
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No
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Are there certain groups that when accessing legal aid might benefit from a more targeted approach to funding solicitor services?
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Yes
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No
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Unsure
Do you support building additional flexibility into the delivery of legal aid?
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Yes
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No
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Please give reasons for your answer.
It is always good to have flexibility which allows the circumstances of each individual case to be taken into account.
Legal aid as a public service
As currently structured and delivered, do you consider legal aid a public service?
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Yes
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No
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Please give reasons for your choice.
It is only available to certain people, therefore I do not view it as a public service as I would for the NHS for example.
Are there changes that you consider would make legal aid function more as a public service?
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Yes
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No
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Are there potential risks to looking at the delivery of legal aid as a public service?
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Yes
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No
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The Change Agenda
Are there actions that could be taken by the Scottish Government to help maintain or strengthen the current scope of legal aid?
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Yes
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No
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Are there any other aspects of the current scope of legal aid that you think should be reformed?
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Yes
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No
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Please give reasons for your choice.
When clear evidence is submitted to the SLAB which disprove the person applying for legal aid's case, then funding should be withdrawn. Currently, people with legal aid can continue a civil case unnecessarily while the other party who may not be funded has to continue to pay high legal fees. It is not good use of public money.
Are there actions that should be taken by the Scottish Government to help support and strengthen the work of SLAB?
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Yes
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No
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Please give reasons for your choice.
The SLAB needs more resources to deal with cases more timeously.
Improving access and targeted interventions
A more structured relationship between SLAB and legal aid providers could be facilitated by way of a formalised agreement. Do you support a Memorandum of Understanding between solicitor firms and the Scottish Legal Aid Board being a prerequisite for doing legal aided work?
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Yes
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No
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In principle, do you support a change whereby SLAB would have a standardised range of intervention powers, in statute, across all legal aid types?
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Yes
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No
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Unsure
Should lay advisers be able to access funding through legal aid to provide advice?
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Yes
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No
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SLAB could directly employ lay advisers for tasks such as assisting with information and advice provision to aid early resolution, signposting people to information or services, or referring them to services that will meet their needs. Would you support SLAB being allowed to directly employ lay advisers for such purposes?
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Yes
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No
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Do you think there would be benefits to having a telephone triage service that provided basic advice and referral assistance?
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Yes
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No
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The Review supported a “channel-shift” in signposting, referrals, advice and information from face-to face and telephone to on-line, while ensuring that face-to-face remains for vulnerable groups or those who struggle to access digital technology. Do you agree that such a channel shift should be promoted?
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Yes
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No
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Planned intervention could mean exclusive funding using grants for specific advice or geographical areas. Should grants and/or contracts facilitate exclusive funding arrangements to target a specific identified need?
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Yes
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No
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Should grants and/or contracts be able to cover all aid types?
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Yes
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No
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Simplicity and fairness
Do you agree that the judicare system should be simplified?
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Yes
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No
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Unsure
Should SLAB have more flexibility in operating the system?
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Yes
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No
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Flexibility and fairness can trade off against one another. With this in mind:
In which areas do you think it is most important to maintain consistency?
Fairness.
Do you support a single eligibility assessment at the earliest point in the application process?
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Yes
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No
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Unsure
Are there situations when the continuation of more complex financial calculations would be required?
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Yes
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No
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Unsure
Please give reasons for your answer and identify the situations in which you think this would be necessary (if any).
All sources of income to person need to be taken into account, e.g. maintenance receiving for a child, benefits, tax credits etc.
Should there be more strictly defined financial thresholds for eligibility?
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Yes
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No
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Would you support the availability of funding to those with a common interest in legal proceedings, such as Fatal Accident Inquiries?
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Yes
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No
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Unsure
Do you agree that those who can afford to do so should pay a contribution?
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Yes
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No
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Please give reasons for your answer.
If people are not required to make a contribution when they can, then they are not likely to act in a responsible way if it is not their money which they are spending.
Would you support the implementation of contributions in criminal legal assistance for those who can afford to pay?
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Yes
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No
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The existing contributions regime is complex but highly personalised. Would you support a simplified, more transparent and more accessible contributions system, even if this might risk some of benefits of this personalisation?
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Yes
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No
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There are inconsistencies in the operation of clawback. Would you support addressing this by removing discretion to create a more transparent system, even if this might risk some benefits of the flexibility this discretion allows?
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Yes
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No
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Unsure
Would you a support that there be a test on whether clawback should apply?
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Yes
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No
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Do you consider the merits tests appropriate and transparent?
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Yes
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No
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Please give reasons for your answer.
It currently does not take enough into account when deciding cases/ If clear evidence is presented to the SLAB it needs to be taken into account properly.
Merits tests could be applied at defined stages during the lifetime of a grant of legal aid. For example before an appearance is made in civil court proceedings, or on receipt of summary complaint and any following appeal. In principle, do you support the application of a merits test at defined stages during the lifetime of a grant of legal aid?
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Yes
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No
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Please give reasons for your answer.
It will ensure that public money continues to be spent appropriately.
Enhanced Statutory Powers and Best Value
SLAB could have statutory powers to operate more strategically. Do you support there being statutory processes that allow SLAB to facilitate legal aid delivery in a more flexible and permissive way?
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Yes
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No
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Do you consider changes to the composition and structure of SLAB’s Board necessary to help support a more strategic role?
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Yes
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No
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Do you support that SLAB should register and quality assure all those providing services paid by the Legal Aid Fund?
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Yes
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No
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Please give reasons for your answer.
To ensure that those providing services are doing so at an appropriate professional level.
Do you agree with the Review recommendation that all quality assurance reviews and reports on both lawyers and third sector advice services be published?
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Yes
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No
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Please give reasons for your answer.
This will help ensure a transparent service by these providers.
There are a number of approaches that could achieve greater surety and control over outlays. How desirable on a scale of 1 – 5 (1 being very undesirable and 5 being very desirable) do you find the idea of the statutory framework to give SLAB powers to:
| 1. fix a preferred supplier list and to set rates for commonly used experts. 1 Radio button: Not checked 1 | 1. fix a preferred supplier list and to set rates for commonly used experts. 2 Radio button: Not checked 2 | 1. fix a preferred supplier list and to set rates for commonly used experts. 3 Radio button: Not checked 3 | 1. fix a preferred supplier list and to set rates for commonly used experts. 4 Radio button: Checked 4 | 1. fix a preferred supplier list and to set rates for commonly used experts. 5 Radio button: Not checked 5 |
| 2. deal directly with the experts to arrange payment. 1 Radio button: Not checked 1 | 2. deal directly with the experts to arrange payment. 2 Radio button: Not checked 2 | 2. deal directly with the experts to arrange payment. 3 Radio button: Not checked 3 | 2. deal directly with the experts to arrange payment. 4 Radio button: Checked 4 | 2. deal directly with the experts to arrange payment. 5 Radio button: Not checked 5 |
| 3. make payment on the basis of a fixed tables of fees for experts, which must be agreed to when accepting instructions relating to a legal aid client. 1 Radio button: Not checked 1 | 3. make payment on the basis of a fixed tables of fees for experts, which must be agreed to when accepting instructions relating to a legal aid client. 2 Radio button: Not checked 2 | 3. make payment on the basis of a fixed tables of fees for experts, which must be agreed to when accepting instructions relating to a legal aid client. 3 Radio button: Not checked 3 | 3. make payment on the basis of a fixed tables of fees for experts, which must be agreed to when accepting instructions relating to a legal aid client. 4 Radio button: Checked 4 | 3. make payment on the basis of a fixed tables of fees for experts, which must be agreed to when accepting instructions relating to a legal aid client. 5 Radio button: Not checked 5 |
Are there types of expert reports and other reports which could be subject to more control than others?
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Yes
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No
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Unsure
About you
Are you responding as an individual or an organisation?
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Individual
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Organisation