Support for part-time study and disabled students: Survey for students, potential students, parents and carers
Overview
This consultation seeks to capture views on student support available for further education (FE) and higher education (HE) part-time and distance study; and on the support available for full-time and part-time disabled students undertaking FE and HE study.
We are pleased to be taking forward this work as part of our continued commitment to ensure that all students who choose study on a part-time or distance learning basis and students with a disability or long term medical condition (any physical or mental health conditions or illnesses lasting or expected to last 12 months or more); or additional support needs, can access support for both part-time and full-time further and higher education.
This is a combined consultation where we are seeking views relating to support for part-time and distance learning study; and also, for disabled students as we recognise there are common issues which may affect students.
When completing the survey, please leave the answer blank if there are questions irrelevant to your circumstances or if you do not have any views on this.
The questions in this consultation are aimed at students (current and former), potential students, parents and carers.
Read the consultation paper, Easy Read consultation paper or the British Sign Language (BSL) version. These contain full background information for this consultation. You may find it useful to read or refer to while responding.
To find out how we handle your personal data, please read the Scottish Government privacy policy. A Privacy Notice for this consultation is set out below.
Consultation questions preview
The consultation questions are included here for your reference. Please click 'Begin consultation' at the bottom of this page to proceed.
1. At what level are you currently studying, planning to study, or have previously studied?
2. Are you currently studying, planning to study, or have studied a part-time or distance learning course?
3. Do you have any physical or mental health conditions or illnesses lasting or expected to last 12 months or more?
4. What benefits of part-time or distance learning study attracted you or would attract you to learn in this way?
5. Do you think that support for part-time and distance learning study needs to be simplified?
Can you please explain further the reasons for this?
6. If you self-funded or are planning to self-fund your course fees, can you tell us why that is?
7. If you required financial support to undertake your studies, which of the following would be available to you to access?
8. Has the financial support available to you from Student Awards Agency Scotland (SAAS), or from your college or university, helped support you to complete your course?
Can you explain in what way it has or has not helped you?
9. Further education students can get their fees paid (this is called a fee waiver) or can get some support towards fees depending on their circumstances. Access to this support is subject to eligibility criteria which can include a means-test (where your household income is assessed to decide if you’re eligible).
What are your views on this approach?
10. Higher Education part-time tuition fees charged by colleges, universities or private providers of higher education can vary.
Part-time Fee Grant (PTFG) is a grant towards tuition fees for eligible higher education students through Student Awards Agency Scotland (SAAS)
If you are studying a part-time or distance learning course of higher education in Scotland or have studied a part-time or distance learning course of higher education, how did you pay for your tuition fees?
If you were not eligible for PTFG or PTFG did not cover the full cost of tuition fees charged, how did you pay the remaining costs?
11. The Scottish Government has focused support for students on low income to access higher education through the PTFG, which is accessible for those with personal incomes of under £25,000.
Do you feel the current eligibility criteria for the Part-Time Fee Grant (PTFG) work on focusing support for students who need it the most?
Can you please explain further the reasons for this?
12. Currently full-time higher and further education students are eligible to apply for living cost support while they study.
Would the introduction of living cost support (which could include bursaries and/or student loans) for part-time or distance learning study affect your learning and study habits?
If ‘yes’, can you please tell us how it might affect your learning and study habits?
13. To be eligible for living cost support (bursary and/or student loan), full-time higher and further education students must meet eligibility criteria relating to their course choice and residency. This also considers the household income of the student and any previous study supported by public funds.
The introduction of living cost support for part-time or distance learning study would mean the same eligibility criteria being used as it is for full-time study. Do you agree with this?
If ‘no’, can you tell us why you think eligibility criteria between full-time and part-time or distance learning study should be different?
14. Are there any non-monetary improvements relating to support for part-time and distance learning students, not already asked in this consultation, that you would like to comment on?
15. Do you think that support for disabled students in further and/or higher education needs to be simplified?
Can you please explain further the reasons for this?
16. Colleges and universities are required to review the support required for their disabled students and students with additional learning needs.
If you have discussed your needs with a Needs Assessor or Disability Advisor, what support did they recommend for you?
17. Have the adjustments mentioned in question 16 been made available to you from your college or university?
If ‘no’, can you please explain further the reasons for this?
18. How long did it take for your support package to be put in place at your college or university?
19. If your support package was not in place within the first month of your course, what were the reasons for this?
20. Once your support package was in place, did you find that the agreed plan was followed?
If ‘no’, please tell us how that impacted on your experience as a student.
21. Disabled Students’ Allowance (DSA) is administered by Student Awards Agency Scotland (SAAS) and is based on the recommendations of the Disability Advisor at an institution and the student’s needs assessment.
If you have received DSA or are currently receiving DSA, would you make any changes that would improve your experience?
If ‘yes’, can you please provide details on what improvements you would like to see and why.
22. DSA is currently administered under 3 separate allowances (equipment, software and accessories/consumable items/Non-Medical Personal Help) with different limits applying to each component. In the other devolved nations across the United Kingdom, DSA is administered as a single allowance to be used for study support as required by the student.
In your opinion, is it helpful for students to have different allowances and limits or do you think that a single DSA allowance limit would better support students?
Can you please explain why this is your preferred option?
23. In most circumstances financial support for disabled students in further education is currently managed by the colleges.
Would you prefer that financial support for disabled students in further education continued to be managed by the colleges or would you rather funding was paid directly to the student, and for the student to manage additional costs?
Can you explain why this is your preferred option?
24. If you have studied a further education course, did the financial and other practical support that you received from your college regarding your learning needs help with your studies?
If ‘no’, can you please tell us why?
25. Are there any non-monetary improvements relating to support for disabled students, not already asked in this consultation, that you would like to comment on?
Useful information about responding to this consultation
As you complete your response, each page will provide the option to 'Save and come back later' at the bottom. This means you can save your progress and return to the consultation at any time before it closes. If you don't use this feature and leave the consultation midway through, your response will be lost.
Once you have submitted your response, you can enter your email address to get a pdf copy of your answers sent to you.
After the consultation has closed there will be a few months delay before any responses are published. This is because we must check any responses to be published abide by our Terms of Use.
An analysis report will usually be published some months after the consultation has closed. This report will summarise the findings based on all responses submitted. It will be published on the Scottish Government website and you may be notified about it if you choose to share your email address with us. You can also join our consulation mailing list where we regularly list newly published analysis reports (as well as new consultations).
Privacy Notice
About us
We are the Learner Experience Division, within the Directorate for Lifelong Learning and Skills of the Scottish Government. Our head office is located at 150 Broomielaw, 5 Atlantic Quay, Glasgow, G2 8LU.
About this privacy notice
This privacy notice is for anyone who wishes to take part in and respond to the Scottish Government’s consultation on Citizen Space on Support for Part-Time Study and Disabled Students. It explains how your personal data will be collected, used and handled for the purposes of this Scottish Government Citizen Space consultation which is open from 26 June to 9 October 2025.
The Scottish Ministers are the “data controller”. The data controller decides what personal data is collected from you as part of this consultation.
An independent Social Research Contractor appointed by the Scottish Government will be the “data processor” and they will analyse and report on the responses received to both the student and stakeholder questions on Citizen Space.
This means that the appointed Contractor will have access to the responses submitted on Citizen Space and via Respondent Information Forms (RIF). They will be responsible for logging and analysing all of the responses received in response to the Citizen Space consultation. They will also write a report with the findings of this consultation on behalf of the Scottish Government. This report will be publicly available and published on the Scottish Government website.
About The Contractor
The Scottish Government will appoint a social research contractor to undertake independent and robust analysis and reporting of the responses received to this consultation on Citizen Space.
Why we need your personal information?
We are gathering information and views on the experience of part-time, distance learning, and disabled students in Further and Higher Education and the institutional and financial support they receive from educational providers and the Scottish Government.
We are also gathering information and views about how changes to the existing model of support might impact on student’s studies. This information will help us to consider future support to ensure we continue to meet the needs of students.
Personal Information is anything that can identify you in some way. Responses to all personal information questions are voluntary, and you can choose how much or little personal information to include. However in order to respond via Citizen Space, you are required to submit your e-mail address. Providing your e-mail address on Citizen Space also allows you to access and change the response you submit to Citizen Space.
If you respond to this consultation on Citizen Space, we will collect:
- Your name and e-mail address
- Your place within the education system e.g. if you are currently a student, if you have caring responsibilities as a parent or carer, an education provider, an organisation supporting part-time, distance learning, and disabled students.
- If you are responding as an individual or on behalf of an organisation
- Any other information you choose to provide in your answers to the consultation questions, for example about your caring responsibilities, or your financial and health status.
If you respond to this consultation via the Scottish Government’s standard Respondent Information Form (RIF) which can be downloaded from www.gov.scot, we will request:
- Your name and postal address.
- Your e-mail address.
- Your phone number.
- Your place within the education system e.g. if you are currently a student, if you have caring responsibilities as a parent or carer, an education provider, an organisation supporting part-time, distance learning, and disabled students.
- If you are responding as an individual or on behalf of an organisation
- Any other information you choose to provide in your answers to the consultation questions, for example about your caring responsibilities, or your financial and health status.
Respondents also have the option in the Respondent Information Form to let the Scottish Government know if they are content to be contacted by the Scottish Government in the future in relation to this consultation exercise or if they prefer to opt out of this. Respondents can do this by selecting Yes or No to this question.
Some personal information is called ‘special category data’ as it is more important or sensitive. Information about your health status is ‘special category data’.
This consultation is asking questions about the experience of Further and Higher Education students who have a disability, long-term impairment, and/or additional learning needs. We do not specifically ask details about your health as part of this consultation. It is up to you whether this is something you want to include if you feel it is relevant. All special category data is kept safe and secure.
What is our lawful basis for requesting and processing your data?
When we use any of your personal information, we have to have a legal reason for using it. The legal reason we are using is ‘Public Task’. This means that we are carrying out this consultation in the public interest. (Article 6 (1) (e) Public Task, carried out in the public interest)
When we ask for special category personal information, we must have another legal reason for doing so which is called a ‘condition’. For this consultation, the condition is statutory and government purposes. (Article 9 (2) (g) Statutory and government purposes)
What happens to the information you provide and how is your privacy protected?
You can respond to this consultation through Citizen Space, or by sending a Respondent Information Form (RIF) by e-mail or by post. Only the information required for the consultation will be used. Any personal information will be deleted at the earliest possible opportunity – unless you have given us permission to contact you again, should we need to, about this consultation.
All responses to the consultation will be reviewed and analysed. This will be done by an independent social research company commissioned by the Scottish Government. Analysis from the responses will be used to create a report for publication on the Scottish Government website, and to advise Scottish Ministers.
Responses will be published anonymously, unless you have specifically given permission for your name to be included. The government will consider the range of views provided and responses will inform potential policy improvements or changes to help best support part-time, distance learning and disabled students in Scotland.
Where and how long your information is retained
All personal data are stored securely and confidentially under the terms of data protection and in line with international best practice.
The Scottish Government will only retain your data in a way that can identify you for as long as is necessary to support the consultation exercise and findings. Your personal data will be deleted at the end of the project or earlier if no longer needed.
All consultation responses analysed and reported by the Scottish Government contractor in order to prepare the final consultation analysis report will be deleted 12 months after the final report is signed off by the Scottish Government.
Your rights
Data protection legislation gives rights to individuals in respect of the personal data that organisations hold about them. These include the right to:
- be informed about the collection and use of your personal data;
- access a copy of the information an organisation holds about them;
- rectify any information they think is inaccurate or incomplete;
- restrict the processing of their information in certain circumstances;
- object to processing that is likely to cause or is causing damage or distress;
- complain to a supervisory authority if they are unhappy with the way in which their data has been processed.
Questions or queries
You can ask for a copy of any personal information that we have about you. This is called a ‘Subject Access Request’.
You also have the right to ask us to change any information that is wrong, for example if you update your email address. You can do this by emailing SFS_Policy@gov.scot.
Please contact us at dpa@gov.scot if you wish to make a request or contact our Central Enquiries Unit on 0300 244 4000.
To find out more about the rights you have over your personal data, please visit the ICO website Your data matters | ICO.
Complaints
You have the right to lodge a complaint with the Information Commissioner’s Office. If you are unhappy with the way your personal data are being collected or processed, you can report it to
The Information Commissioner (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
You can also report any concerns online
Why your views matter
Your responses will inform potential policy improvements or changes to help best support part-time, distance learning and disabled students in Scotland.
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