Response 194277206

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Reliability and Resilience

1. Do you think that the current performance measures of the ferry services are the right ones?

Please select one item
Yes
No
Please explain your answer
It's clear that taking a ferry away and then saying it's no.on service and saying it's not missed a sailing is lies.

2. Are there any additional or alternative performance measures that you think could be introduced to improve resilience and reliability of ferry services?

Please select one item
Yes
No
Please give us your views
Tell the exact figures

Capacity and Demand

3. We know that vehicle space capacity is at a premium during peak time sailings. Do you have any suggestions that could be introduced to reduce vehicle space demand?

Please select one item
Yes
No
If yes, what are your suggestions?
Ret removed for camper vans

4. To reduce the number of cars on deck at peak times, would you be willing to travel to and from a port using public transport?

Please select one item
Yes
No
If no, please explain your answer
Yes but.only if public transport was better and more affordable and regular. No point arriving in uig to go Glasgow and will take you 8hrs. If you want to go to Inverness you have to change busses madness.

5. To reduce the number of cars on deck at peak times, would you be willing to travel to and from a port using active travel modes (walking, wheeling, cycling)?

Please select one item
Yes
No
If no, please explain your answer
This is a ridiculous question, maybe I would of what I need was a mile from port.
People tend to be in waling holidays not getting off the islands to walk.

6. Should Operators be required to hold dedicated vehicle deck spaces on busy routes for the use of island residents and key worker personnel required to travel at short notice?

Please select one item
Yes
No
If no, please explain your answer
I had to leave a job because the calmac service got so unreliable I took a hit of 20k in wages during the pandemic I was classed a key work no word.of that when the tourists come to the island tho.

Community Voice, Transparency and Accountability

7. How could communities be provided with a stronger role in providing input on ferries related decisions?

Please give us your views
More senior poston the islands. The best part of the services anywhere Iv been is the ports always willing to help and go the extra mile. The experience with the CEO at meeting left a lot to be desired he came across as very self important and could clearly see he didn't rely on the service.

8. Are there ways in which Operator's engagement with local communities can be improved?

Please give us your views
Multiple ways I don't think I should come up with these ideas but one would be to tell.comunotys exactly why there boat are being taken from them and no replacements put in place.

9. Is the Ferries Community Board representative of island populations?

Please select one item
Yes
No
If no, please explain your answer
It's a good idea and needs.to stay but there needs to be a border.selections.

10. Does the Ferries Community Board reflect your interests for the next contract?

Please select one item
Yes
No
If no, please explain your answer
Maybe I don't know exactly what they are doing

11. Should communities have greater say in the development of timetables, so they suit the needs of ferry users?

Please select one item
Yes
No
Please explain your answer
Another stupid question

Carbon Reduction and Environmental Impact

12. In what ways can ferries reduce their carbon emissions in line with Net Zero targets?

Please give us your views
Compleat the new ones on time and that would help

13. Would you consider reducing your car use when travelling by ferry?

Please select one item
Yes
No
If no, please explain your answer
I answered this question before but infrastructure needs to improve as well

Onward and Connecting Travel

14. What do you think could be introduced to improve public transport connectivity between ferries, rail and bus operators?

Please give us your views
Improved rail links

Accessibility

15. Would you support a regular accessibility audit taking place with accessibility groups such as Mobility Access Committee Scotland (MACS), with the aim of improving accessibility at ports and onboard vessels?

Please select one item
Yes
No

Monitoring and Review

18. Would you like to be able to give feedback to improve services?

Please select one item
Yes
No
If yes, how often should this happen and how should this be conducted?
It's awful the way it is just now

About you

Why do you mainly use CHFS network services?

Please select one item
For Business
For Work/Education
For Personal/Leisure
All of the above
Other

How frequently do you use CHFS services?

Please select one item
(Required)
5-7 times a week
2-4 times a week
Once a week
Once every other week
Once a month
Occasionally
Seasonal (Summer Period)
Other

Please select your age bracket:

Please select one item
Under 16
16 to 18
19 to 21
22 to 34
35 to 44
45 to 54
55 to 64
65 or over

Do you consider yourself to have a disability?

Please select one item
Yes
No

About you Cont.

Are you responding as an individual or an organisation?

Please select one item
(Required)
Individual
Organisation