Planning with People: Community engagement and participation guidance - service user questionnaire

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Closes 30 Sep 2022

Community Engagement: Your views

There are no wrong answers to these questions – this is not a test. We are interested in your personal responses, thoughts and experiences of engagement in health and social care service design and change, and how they apply to you.
Please answer the questionnaire as fully as you are willing and able to. If there is anything you do not wish to answer, please just move on to the next question. 

We are very grateful to you for taking the time to complete this questionnaire to help us gain a better understanding of public engagement as it relates to health and social care service design.  

If you have any further questions, please contact the Participation Team at Scottish Government.

Q1a. Are you aware that people across Scotland have the right to get involved in the design and delivery of new health or social care services, and to comment on changes to existing services?
Q1b. If yes, how did you find this out? 
Q2a. Over the last three years or so, have you been asked to give feedback or opinion on the service design or change in local health or social care?

For example, this could be a decision to change cancer treatments at one location, bring a local doctor’s surgery and dental practice under one roof, or to increase care provision for older people with dementia where you live. 

Q2b. If yes, can you remember what service this was? 
Q2c. How were you involved? Please tick up to three options. 
Q2d. How would you rate your experience in this engagement? 
Q2e. Why do you say this?
Q3a. If you have been asked for feedback or opinion on health and social care service design or change but chose not to participate, please explain why you made this choice.
Q3b. What would matter to you most about being involved in the design of new health or social care services or changing existing services? Please tick the three things that matter most to you from the list below.