Response 1000682824

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The role of the National Smart Ticketing Advisory Board

1. Do you think the following organisations should be represented?

Please select all that apply
Public transport operators
Regional Transport Partnerships
Local Transport Authorities
The Convention of Scottish Local Authorities (COSLA)
Organisations representing passengers
Disability organisations
Active travel organisations
Other organisations or bodies with an interest in Smart and Integrated Ticketing and Payment
If you selected other, please state which other organisations and/or bodies
Suppliers of systems and infrastructure that supports smart ticketing. Whilst transport operators will not necessarily have an unbiased or fully informed response on what the constraints of the technology are, the suppliers themselves can surface those constraints or features.
Please briefly explain why you think they should, or should not, be represented on the Board
I think that appropriate COSLA representation would be covered where they are also public transport operators. If they don't fulfil this or other roles, then what value are the actually bringing.

2. Which other organisations do you feel should be represented on the National Smart Ticketing Advisory Board?

Please list the organisations and briefly explain why you think they should be represented
Suppliers of systems and infrastructure that supports smart ticketing. Whilst transport operators will not necessarily have an unbiased or fully informed response on what the constraints of the technology are, the suppliers themselves can surface those constraints or features.

Suppliers of ticket machines, HOPS, CMS, cards, apps.

ITSO should also have a seat on this board, as they (used to) maintain the standard for all HOPS suppliers to meet.

National Smart Ticketing Board meetings

3(a). What arrangements should be made for the NSTAB Chair?

Please select one item
It should be nominated at the start of each year
It should rotate around members
Another arrangement
If another arrangement, please explain
The chair should not from an organisation that will financially benefit from leading or steering the agenda, the board or it's actions and decisions.

Else, consider having a chair and co-chair from opposing parties (transport users & transport supplier).

The maximum term should be 12 months.

3(b). What arrangements should be made for the NSTAB Secretariat?

Please select one item
An organisation should be nominated at the start of each year
It should rotate around members
Another arrangement.
If another arrangement, please explain
An annual term for the secretariat should be the maximum. Consider allowing only public bodies or voluntary orgs to be secretariat to mitigate for any bias recording.

Number of National Smart Ticketing Advisory Board members

4. How many member organisations should sit on NSTAB?

Minimum
6
Maximum
8 excluding chair and secretariat
Please briefly explain the reason for your answer
It is difficult to have decisions made when a large group get together.
Consider having one speaker on behalf of a group of similar orgs, and the speaker rotates each year or six months.

Arrangements for Board members who hold a minority view

5. Should dissenting members have the right to make written representations to the Minister along with the formal NSTAB advice?

Please select one item
Yes
No
Not sure
Please briefly explain the reason for your answer
Yes, this should be the route for grievance. Else have a separate group for moderating in these scenarios to reach some kind of consensus. Keep track of how often this occurs to spot trends and underlying issues.

Non-voting members

6. Should NSTAB have non-voting members?

Please select one item
Yes
No
Not sure
Please briefly explain the reason for your answer
Perhaps this could be applied to ITSO. They would be providing specialist advice. Same would apply to infrastructure suppliers.

Payment of National Smart Ticketing Advisory Board members

7. Should all NSTAB members receive reasonable and/or appropriate out of pocket expenses?

Please select one item
Yes
No
Please briefly explain the reason for your answer
Where they can provide VAT receipts, tickets or similar but capped.

8. Should NSTAB members be paid, in addition to any expenses, for serving on NSTAB?

Please select one item
Yes
Yes, but for voluntary or third sector groups only
No
Please briefly explain the reason for your answer
Yes, where there are non profit members or people participating from local government who are being paid anyway.
For suppliers, bus operators, etc there is no need for remuneration as it is to their advantage to participate in this group.

Governance and oversight

9. Once NSTAB is established, should NSTAB be able to make recommendations to the Scottish Ministers regarding appointing, removing, and replacing member organisations of NSTAB?

Please select one item
Yes
No
Not sure

10. Once established, should NSTAB be able to recommend expanding the number of member organisations?

Please select one item
Yes
No
Not sure
Please briefly explain your answer
Yes but perhaps have sidebar/special interest groups, rather than increasing the overall size of the NSTAB. If the group becomes too large then it is more difficult to make decisions.

Other considerations

11. Are there any other issues you wish to raise which are not covered in the points or questions above?

Please give your answer here
Consider having these meetings facilitated & moderated by unbiased, third parties who will not directly benefit from any of the decisions made here. Ask the revenue generating members to contribute to their remuneration. Do not select any consultancies or firms/bodies involved in transport or the infrastructure.

About you

What is your name?

Ann McGowan

Are you responding as an individual or an organisation?

Please select one item
(Required)
Individual
Organisation